PuttPath Support

Help with PuttPath

For questions about PuttPath, hints, purchases, advertising, account access or privacy, contact puttpath@gustanavi.org.

Please tell us your device type, app version and what happened. If available, include the support ID shown in the app. Do not send passwords, sign-in tokens or full payment-card details.

Account and data deletion

You can request deletion by emailing puttpath@gustanavi.org with the subject “PuttPath account deletion”. Include your support ID if available. If you no longer have access to the app, describe that in your message. We will explain any proportionate verification needed to protect your account.

Deletion removes the server account and its associated profile, hint-account and game records. Minimal purchase records may remain where necessary for legal obligations or specific claims. Deleting the app alone does not submit a server-account deletion request. Data held only on your device must be removed using the app or device controls.

Purchases and Remove Ads

Remove Ads is a one-time purchase for automatic advertising interruptions. Optional videos for free hints remain available. For a purchase issue, tell us which store and product were involved; do not send complete payment details.

Parents and guardians

Parents and guardians may use the same PuttPath address for questions about a child’s use of the game or personal data.

Other games and general enquiries

For general enquiries about our games business, contact game@gustanavi.org. This address is separate from Food Rallye support.

Operator

GustaNavi e.U., proprietor Lorenzo Chiappani
Albert-Schöpf Straße 72, 4020 Linz, Austria